Job Responsibilities :

1. Responsible for receiving, analyzing, and processing requests from clients.
2. Generate Trip Cost Estimates (TCEs).
3. Responsible for updating and maintaining clear records of data through available tools, such as the TCE Report, Procurement Shared Folder, and Email Folders.
4. Ensure timely responses to tasks, following deadlines and timelines.
5. Liaise with other UAS departments to facilitate smooth internal communication and enhance customer experience.
6. Support Business Development/Sales Managers globally by providing suggestions, best approaches, client and procurement feedback, and commercial offers.
7. Support internal business units (Sales, Receivables, Operations) with estimated costs.

Skills and Qualifications :

• Proven experience of at least 2-3 years’ in customer service, sales or operations in trip support.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities effectively.
• Excellent communication and interpersonal skills for collaborating with internal teams and external stakeholders.
• Attention to detail and a commitment to maintaining accurate records and following established procedures.
• Applicants must have native-level or professional proficiency in Mandarin.