Creating an Effective Customer Experience Strategy: I recently acted as a judge for the Gulf Customer Experience Awards 2019. It was a great experience and inspiring to see so many different types and sizes of businesses taking customer experience to…
Enhanced US Preclearance at Shannon Airport: Business jet passengers traveling to the United States via Shannon will soon benefit from enhanced US Preclearance services at the Irish airport. US Preclearance facilitates passengers on US-bound flights to fully preclear all US immigration…
NAIS 2019 Moscow: NAIS 2019 - the National Aviation Infrastructure Show - gets underway at the Crocus Expo in Moscow this February 6-7. The event offers international manufacturers and suppliers access to the decision makers and influencers of the Russian…
Partial Runway Closure Bangkok VTBD: Operators are being informed of a partial closure of runway 03L/21R at Bangkok's Don Mueang International Airport (VTBD) beginning this month. Effective from January 28 at 1701 UTC until February 1 at 1659 UTC, the temporary…
AfBAA Regional Symposium Nairobi: The AfBAA African Business & General Aviation Conference & Exhibition, East Africa 2019 gets underway in Nairobi, Kenya from January 28-30. Operators planning missions to Nairobi will need these operational details for Jomo Kenyatta International Airport. Jomo Kenyatta…
Extended Opening Date for Istanbul New Airport: The official opening date for all operations to Istanbul New Airport (LTFM) has been extended to 2100z on March 2, 2019. Ataturk Airport (LTBA) will not be open to commercial/scheduled airlines operations after 0000Z…
Super Bowl LIII Atlanta Georgia: Super Bowl LIII, the 53rd Super Bowl to decide the league champion for the 2018 NFL season, will take place this February 3 at Mercedes-Benz Stadium in Atlanta, Georgia. Here's what operators need to know…
Corporate Jet Investor London 2019: getting underway this January 28-29 at the Landmark in London, Corporate Jet Investor promises TED-style presentations, in-depth Q&A sessions, and plenty of discussion and debate. Here's the ops info for London's Stansted and Luton airports.…
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