Customer service is the most important part of every business. Providing exceptional service to clients is the top priority of successful companies who in turn reap the benefits of repeat business and customer referrals. A company must create a seamless…
Entrepreneurs blaze their own trail of success. There are no infallible guidelines to study and follow. However, when historical achievement of entrepreneurial goals is closely examined, some common themes emerge. Define the vision The benefit of being an entrepreneur is…
“I am not a product of my circumstances. I am a product of my decisions.” —Stephen Covey Are leaders born or are they made? Some great leaders are easily identified while others are recognized for their potential leadership abilities. Both…
Traditionally, businesses were often family-owned and run, passed down from one generation to the next with trades and professions being shared by fathers and sons. This declined during the industrial revolution when the dramatic rise in global consumerism fueled a…
Ask anyone in Senior Management and they will agree - there are significant challenges in recruitment that are common to every industry. From management’s point of view, getting the right people is crucial for a company’s performance and success. Similarly,…
Your business plan provides the blue-print for your business going forward, like a road-map it charts all the important information, strategies and objectives that determine the route your business will take. Ultimately, it will determine your success or failure, therefore…