Sales Support Executive

  • Date: 26/09/2025
  • Reference: SSE - 0001
  • Position: Sales Support Executive
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Role Overview
The Sales Support Executive plays a critical role in driving the commercial success of UAS by efficiently managing client Trip Cost Estimate (TCE) requests and ensuring accurate, competitive, and profitable quotations. This position serves as a key liaison between clients, internal departments, and the global Sales team, providing timely and strategic pricing support that aligns with business objectives.

Key Responsibilities:
1. Analyze client requests and generate detailed trip cost estimates (TCEs) based on the services requested, ensuring profitability and alignment with UAS pricing strategie
2. Ensure timely and efficient processing of TCE requests, delivering accurate quotations that meet client expectations.
3. Handle daily correspondence related to TCEs, including emails and internal communications.
4. Collaborate with the Operations Department to gather insights on trip performance and identify areas for pricing improvement.
5. Support internal business units with their pricing and quotation needs, ensuring consistency and responsiveness.
6. Assist global Business Development and Sales Managers with the preparation of initial client offers and proposals.
7. Maintain proactive communication with clients regarding TCE requests, gather feedback on pricing competitiveness, and recommend rebates or discounts where appropriate.
8. Prepare and submit monthly reports detailing TCE activity, trends, and performance insights.

Required Qualifications:
1. Minimum 3 years of experience in managing complex pricing and quotation processes.
2.Prior experience in the Business Aviation industry is required.
3. Strong analytical and problem-solving skills.
4. Good verbal and written communication skills.
5. Ability to manage multiple priorities under tight deadlines.
6. Strong attention to detail.

Key Competencies:
1. Pricing Analysis & Strategy: Ability to analyze trip requests and develop accurate, profitable quotations aligned with company pricing strategies.
2. Client-Centric Communication: Skilled in maintaining proactive, professional communication with clients to manage expectations and improve satisfaction.
3. Aviation Industry Knowledge: In-depth understanding of business aviation operations, pricing structures, and service components.
4. Collaboration & Cross-Functional Coordination: Ability to work closely with internal teams (Operations, Sales, Business Development) to gather data and ensure pricing consistency.
5. Time Management & Responsiveness: Efficiently manages high volumes of TCE requests with quick turnaround and prioritization under tight deadlines.
6. Analytical Thinking: Strong analytical skills to evaluate trip components, identify cost drivers, and suggest improvements or discounts where applicable.
7. Attention to Detail: High accuracy in preparing complex cost estimates and reports to minimize errors and maximize profitability.
8. Reporting & Insight Generation: Ability to generate performance reports, identify pricing trends, and provide insights for business improvement.
9. Problem Solving: Capable of troubleshooting pricing issues and providing strategic solutions to ensure client satisfaction and internal alignment.
10. Written & Verbal Communication: Professional and clear communication in both client-facing and internal correspondence, including proposal writing and feedback handling

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