True employee engagement doesn’t come from merely receiving material benefits but from feeling genuinely valued by the organization for which they work. It would be an easy mistake to imagine that the Covid pandemic and the uncertainty that accompanied it would diminish employee engagement levels, however, a recent study has found that employee engagement may have actually risen during Covid. According to management consultancy company Gallup*, employee engagement and wellbeing in the United States dipped at the beginning of the Covid pandemic but made an incredible comeback – rising strongly by mid-July. Gallup cites employers’ responses to the crisis as the main reason for this record employee engagement high.
Crises make the need for great leadership is even more crucial than in normal times. And good employee engagement is a result of great leadership. My advice for business leaders that want to improve or maintain the engagement levels of their staff is to consider the following…
Communicate with your organization
Clear and constant internal communication is critical for employees to feel informed, involved, and valued because it helps them to feel like they are integral to your team. Utilizing emails, internal newsletters, interdepartmental events, and town hall meetings are fantastic ways to share your vision and core principles with the members of your team. Encourage queries and feedback from employees so they feel like their voices are being heard and that they can make a difference. It’s undeniable that good communication is the backbone of a highly functioning and fulfilled workforce.
Invest in employee wellness
Engaged staff members are not only happier and more energetic generally, but also more creative and productive. By investing in their wellness, an organization demonstrates its commitment to their general wellbeing. And this goes beyond maintaining optimal hygiene and cleanliness at work facilities. For example, our corporate wellness program at UAS –UAS BeWell – organizes a variety of health and wellbeing information sessions and events that offer employees support and encouragement to achieve a great work-life balance and enrich their lives generally. A workforce that can see their leaders actively protecting their health are happier and therefore far more engaged.
Inspire through inclusion
We’ve examined great leadership through good communication and investment in employees, it is also important for great leaders to act as a source of inspiration to their employees. This can be achieved through recognition of their efforts and by praising exceptional performance. Actively demonstrating your organization’s vision for the future, mission, and core principles will also inspire their enthusiasm and enhance employee engagement going forward.
*This Gallup study covered 112,312 businesses with 2.7 million employees.
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Mitch Launius
Instructor Pilot for 30 West IP
Mitch is the CEO of 30 West IP where he is also an instructor providing pilot training on international procedures. With an illustrious career of over 34 years in the cockpit, Mitch has acquired over 13,000 hours of flight time flying worldwide, with over 9,000 hours of this in Challenger and Gulfstream aircraft. He is an experienced safety officer and was also an IS-BAO project manager for a fortune 500 flight department. He has presented on Safety and Operations topics at the NBAA International Operators Conference and the Canadian Business Aviation Association Convention and is currently on the NBAA International Operators Committee and serves as the North Atlantic Regional Lead. Mitch is also a member of an FAA working group on General Aviation International Authorizations and Tabletop Exercises (GIATE). He was recently selected to represent IBAC as a member of the ICAO Personal Training and Licensing Panel (PTLP) and was also recently named as a 2020 recipient of the NBAA Tony Kern Professionalism in Aviation Award for his contribution to the business aviation community.
Henry ‘Duke’ LeDuc
Director Of Operations, Americas, UAS International Trip Support
Duke has been a dearly respected member of UAS Americas team and the UAS global family for more than five years. A safety-oriented, FAA-licensed aircraft dispatcher, he oversees all of the operations of the elite UAS Operations Team. With twenty-five years of experience in aviation overall with more than fifteen years of experience in international flight planning and VVIP trip coordination, he is responsible for the development of the dispatch training program and involved in the strategic development of UAS Americas. With a myriad of rich aviation experience behind him, he has extensive experience in worldwide operations with both corporate and charter environments, including seven years as Operations/Dispatch Manager in an industry-leading, Fortune 500, IS-BAO Stage III Certified corporate flight department. Duke is frequently asked shares his knowledge at major industry events and is currently serving on the NBAA’s International Operators Conference (IOC) Planning Committee.
Dudley King
President and Founder, FlightBridge
Dudley is the Founder and President of FlightBridge, which he established in 2011 and has been focused on technology solutions for the private aviation industry since 2006. Since he graduated from Dartmouth in 1988, he has worked with an array of companies listed anywhere from VentureWire to the Fortune 100. A rare blend of executive, entrepreneur, and consultant, Dudley’s executive roles have included acting CIO positions for several companies and tech advisory services to CEOs trying to rebuild their technology organizations or looking for an external, professional point of view. Highly skilled at deeply understanding his customer’s business challenges and drawing from a long and varied experience in information technology services, Dudley excels at designing technology solutions to solve their problems.
Dr. Paulo Alves
Global Medical Director, Aviation Health, Medaire
Paulo has extensive experience in medical advisory in the aviation industry. As a cardiologist, he provides technical guidance and analysis for MedAire’s MedLink medical advisory service and is MedAire’s liaison with civil aviation regulators and industry associations. Paulo worked with Varig Brazilian Airlines for 23 years, 10 of which were spent as General Medical Manager. A member of the MedAire Medical Advisory Board, Paulo is also President of the Ibero-American Aerospace Medical Association, a member of the International Academy of Aerospace Medicine, a member of the National Business Aviation Association (NBAA) Safety Committee, a Fellow of the Aerospace Medical Association (AsMA), and a Fellow of the Civil Aviation Medical Association. Throughout his illustrious career, Paulo has held industry leadership roles including Chairperson of the AsMA’s Air Transport Medicine Committee, President of the Airlines Medical Directors Association, President of the Brazilian Society of Aerospace Medicine and was a member of the IATA Medical Advisory Group from 2002 to 2006.
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